About Malta Airport
Malta International Airport is the most important international airport in the Republic of Malta. It is located on the island of Malta near the capital Valletta and is the main gateway for travelers visiting the archipelago. Malta Airport has a long history and plays an important role in the country's tourism and economy.
The Solution
In collaboration with Malta Airport, in March 2022 Sittig Technologies started to implemented the PAXGuide Automatic Announcement to optimize communication and passenger information. It involves the implementation of several systems, including PAXgate, PAXpaging and PAXadmin.
PAXgate was introduced as a web application on all gate PCs. Through this application, airlines have the capability to automate their customized boarding announcements with their own boarding specifics. Recognizing the diverse demographic of travelers, the application communicates announcements in four different languages, chosen based on the flight's destination to ensure comprehension across the board.
PAXpaging software has been set up as a centralized announcement platform, tailored for the control room and information desks. It offers a wide range of announcement functions, such as scheduled, manual and template-based announcements, to respond quickly to all incidents.
The connection to the AODB Interface ensures that flight data is updated in real time, enabling accurate and reliable information dissemination. And with the installation of a Senitel ASL system, an IP-based TCP/IP interface Sittig Technologies made sure that the systems can communicate smoothly with each other. A central server and the PAXcontroller are used to control and manage the entire system infrastructure.
The project was successfully completed end of October 2023 and helped to improve the passenger experience at Malta Airport by providing accurate and timely information and meeting customer-specific requirements.
Project Details
Customer
Malta Airport
Vertical
Airport
Realization
2023
Solution
PAXGuide Automatic Announcement System
Core Topics
Central Announcements
Gate Announcements
Text-2-Speech Engine
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Muster Mann
Head of Example Malta Airport